Refund and Returns Policy

Changed your mind? No problem. You have 30 days from delivery to return your watch for a full refund.

To be eligible for a return:

  • The watch must be in as-new condition
  • Original packaging included
  • Return postage is at your cost

Engraved casebacks If you’ve had your caseback engraved, we will still accept the return however a $30 fee applies to cover the custom work.

Faulty or damaged items If your watch arrives damaged or develops a fault, please contact us. We will cover return shipping and offer a full refund or replacement at your preference.

How to start a return Please email us at hello@stonewoodsteel.com.au and we will assist you with the process.

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